Dear Pat,
Thank you so much for your kind words and loyal support for the past 18 years. We are truly grateful for customers like you who have become a part of our family. We are sorry to hear about the loss of your furry friend and we will miss your calls. We will continue to provide the best products and service for all our customers, including you. Thank you for being a part of our journey.
Sincerely,
Melisa
Customer Service Team