Dear valued customer,
We are truly sorry to hear about your experience with the 5 inch bandage scissors you received. We understand the frustration of receiving a product that does not meet your expectations. Please accept our sincerest apologies for any inconvenience this may have caused you.
We want you to know that this is a manufacturer defect that is beyond our control. However, we are working diligently to rectify the situation for you. We will do our best to provide you with a satisfactory resolution as quickly as possible.
Please do not hesitate to reach out to us if you have any further concerns or if you would like to discuss this matter further. We value your feedback and will use it to improve our products and services.
Thank you for bringing this to our attention and giving us the opportunity to make things right for you. We appreciate your patience and understanding.
Sincerely,
Melisa
Customer Service Team
